Help

01. Managing Your Account
How do I create an account? First press the Sign In button. Enter your Email, Username and Password. An activation email has been sent to your enter ema...
Fri, 14 Sep, 2018 at 2:20 PM
02. Placing a Request
How do I place a request? There are two buttons on the homepage that let you request an item: Go on and request an item! and the pink round button in the...
Wed, 18 Jul, 2018 at 10:46 AM
03. Managing Your Requests and Offers
Where can I find my requests? You can find your requests on My Page (you can find this by clicking on the icon in the upper right corner), below Requested ...
Fri, 22 Jun, 2018 at 4:34 PM
04. Payment Methods
How do I pay for an item? After confirming the Friend’s offer, you will be redirected to the PayPal page. PayPal is a safe way of completing transactions b...
Wed, 18 Jul, 2018 at 10:27 AM
05. About Shipping
What are the different shipping methods? There are few different possible shippings methods that the Friend can use, but one thing that they all have in co...
Fri, 27 Jul, 2018 at 1:46 PM
06. After Receiving Your Item
What should I do after I receive my item? You need to tell us and the buyer that your item has arrived safely. you can do this by clicking the button The ...
Thu, 21 Jun, 2018 at 12:00 PM
07. Returns & Refunds
The Japanese Friend is taking too long to ship my order. Can I cancel it? First check if your Friend has inputted a number of Days until the item can be sh...
Fri, 22 Jun, 2018 at 5:18 PM
08. What to Request or Not Request
What to request Feel free to request any merchandise from Japan you like!  For example:  Anime figures  Anime merchandise Manga Magazines Merchandis...
Tue, 11 Sep, 2018 at 5:08 PM