Chapter 1 Handling of Personal Information in Our Company
1. Introduction
NDP Marketing, Inc. (hereinafter referred to as "NDP Marketing"), in light of the importance of
protecting personal information and in order to further enhance the trust of society, will comply with
the Act on the Protection of Personal Information (Act on the Protection of Personal Information) and
other related laws and regulations, handle personal information properly, and take appropriate measures
for safety management.
In addition, we are committed to ensuring that personal information is handled appropriately by
thoroughly educating and instructing our employees to ensure that personal information is handled
properly.
We will promptly respond to complaints and consultations regarding the handling of personal information,
and will review and improve the appropriate measures for the handling and safe management of personal
information as appropriate.
2. Scope of Application
This privacy policy (hereinafter referred to as the "Privacy Policy") will apply to users who use Otsukai services (hereinafter referred to as the "Services").
3. Purpose of Use
We will retain personal information to the extent necessary to provide, maintain, and improve this
service and to otherwise operate this service. The specific purposes for which we use personal
information are as follows. We will not use the information for any other purposes.
① Provision, maintenance, and improvement of this service, operation of this service, and provision
of other services incidental or related thereto
② Responding to inquiries from customers regarding this service
③ Information on services and products operated by the Company
4. Personal Information Acquired from Users
We may obtain the following personal information from customers who use the Service.
1. Name, address and telephone number
2. Email address, user ID, shipping address information, Payment address information
3. Other information that you enter in the input form prescribed by us
4. IP address, Cookie
5. Provision of Personal Information to Third Parties
We will not provide personal data to third parties without the consent of the individual, except in the following cases
1. When we receive an official inquiry request from a court of law, the police, or other public institution in accordance with laws and regulations.
2. When there is an imminent danger to the life, body, or property of a person and an urgent need is recognized.
3. When it is deemed necessary to disclose or share information in order to provide the Service as requested by the User.
4. When information is required by a company that performs services on behalf of the Company for the purpose of providing this service to users (such a company may not use the personal data provided by the Company beyond the extent necessary for the above-mentioned purposes).
5. When a user's conduct violates the Terms of Use and it is deemed necessary to protect the rights, property, or services of the Company or a third party.
6. Measures for Security Control of Personal Information
We always take appropriate measures to ensure that your personal data is accurate and up-to-date. We also take all possible measures to prevent unauthorized access, loss, destruction, falsification, or leakage of your personal data. In addition, we have companies that handle personal data on our behalf perform the same strict management of personal data. In the unlikely event of a leakage of personal data, we will respond promptly and appropriately.
7. Retention Period
We will set a storage period for customers' personal data within the scope necessary for the purpose of use, and will delete customers' personal data without delay after the storage period has elapsed or after the purpose of use has been achieved.
8. Rights of Users
Only the customer himself/herself may request disclosure, correction, suspension of use, or deletion of retained personal data. For specific instructions, please contact the personal information management contact listed in 9 below.
Customers residing in certain countries, including those in the European Economic Area, may submit questions or complaints to our primary supervisory authority in accordance with applicable law.
9. Contact
If you have any questions regarding our handling of personal information, please contact us at the following address
NDP Marketing, Inc.
VORT Ebisu III 4F, 1-21-8 Ebisu, Shibuya-ku, Tokyo 150-0013, Japan
Chapter 2 Handling of Personal Information of EEA Residents
The European Economic Area, which consists of the member states of the European Union, Norway, Iceland and Liechtenstein (hereinafter collectively referred to as the "EEA"). ) located within the territory of the European Economic Area (hereinafter in this chapter simply referred to as "you"). The processing of personal data of customers located within the European Economic Area (hereinafter collectively referred to as the "EEA") is governed by the EU General Data Protection Regulation ("REGULATION OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of natural persons with regard to the processing of personal data and on the processing of personal data and on the processing of personal information") since May 25, 2018. The GDPR shall apply to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC").
("GDPR"). For the handling of your personal data within the EEA, the provisions of Chapter 2 shall apply in addition to Chapter 1. In the event of any conflict between the provisions of Chapter 1 and Chapter 2, the provisions of Chapter 2 shall prevail.
1. Introduction
Customers under 16 years of age are requested to have a parent or guardian consent to use this service, or to obtain permission from a parent or guardian to do so. We request that customers who use this service on behalf of themselves also obtain their consent to our handling of personal information before applying.
2. Purpose of Processing Personal Information
We collect and process your personal information only for the following purposes, which are necessary to provide, maintain, and improve the Service and otherwise operate the Service.
. Create and update user accounts
. Shipping products through the Service
. Provision of information regarding this service
. Internal operations necessary to provide this service, including system maintenance, administration, and troubleshooting of operational issues.
. Confirmation of application for mail magazine distribution service and distribution of said mail magazine
. Operation of this service and provision of other services incidental or related thereto
3. Grounds for Processing Personal Information
We process your personal information on the following legal grounds
1. Provision of the Services to Customers
In order for us to provide the Services to you, we need to collect and use the following information
• Profile information necessary to create a user account (this includes your name, address, and phone number)
• Information (user ID, shipping address information, payment address information) necessary for the customer to purchase, sell, ship, or receive products through the Service.
2. Customer Consent
We may collect and use your IP address, cookies, and other personal information based on your consent.
4. User’s Rights
Customers using the Service may make the following claims against the Company
1. Withdrawal of Consent
If the processing of your personal information is based on consent, you have the right to withdraw your consent relating to your personal information at any time.
2. Access to personal information
You have the right to request an explanation of your personal information. You also have the right to receive a copy of your personal information held by us.
3. Correction and deletion of personal information
You have the right to request correction and deletion of your personal information held by us.
4. Processing Limitations
You have the right to request the restriction of the processing of your personal data.
5. Right to data portability
You have the right to receive your personal information in a structured, commonly used, machine-readable format.
You also have the right to request that your personal information be transferred to a third party designated by you in a structured, commonly used, machine-readable format.
6. Filing a Complaint
You have the right to file a complaint with the supervisory authority at any time.
The supervisory authority for data protection in each country can be found at the following URL.
(http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm)
5. Collection of Personal Information while Browsing through the Company’s Website
1. Information we collect
For the purpose of providing, maintaining, and improving the Service and otherwise administering the Service, the Company collects IP addresses, cookies, device identification information, and other information from customers who visit the Company's website to use the Service. You can reject the collection of this function by disabling cookies, so please check your browser settings.
However, disabling these cookies may affect the operation of some parts of our site and may prevent us from providing the services or functions you request.
2. About Third Party Cookies
We use Google Analytics, an access analysis tool provided by Google.
This Google Analytics uses cookies to collect traffic data. This traffic data is collected anonymously and does not personally identify you. You can also reject the collection of this feature by disabling cookies, so please check your browser settings.
Please refer to the following URL for the contents of the cookies used by Google Analytics on your website.
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Please refer to the following URL for information on how to reject Google Analytics tracking.
https://developers.google.com/analytics/devguides/collection/analyticsjs/user-opt-out
6. Retention Period
We will set a retention period for your personal information within the scope necessary for the purpose of use, and will delete your personal information without delay after the retention period has elapsed or the purpose of use has been achieved.
7. Scope of Recipients
With regard to the personal information of our customers held by us,
The information may be disclosed to third parties other than the Company as follows
(1) Personal information to be disclosed | The name, address, and telephone number of the Users of the Services who desire to purchase | The name and e-mail address of the Users of the Services |
(2) Persons to whom personal information will be disclosed | Users who accept purchase requests | Companies which provide the Service or the e-mail magazine service on behalf of the Company |
(3) Period of disclosure | The period from the time of acceptance of a purchase request until merchandise arrives to the Users who desires to purchase. | During the period when the User is using the Service or the e-mail magazine service |
A person who has received disclosure of a customer's personal information as described above (Table (2) above) must not provide the disclosed personal information (Table (1) above) to a third party without the prior consent of the customer in question.
8. Transfer to Outside of the EEA
We may transfer your personal information to a cloud vendor located in a country outside the EEA (the United States) for the purposes described in Section 1.3 and Section 2 of this Chapter. In such cases, we will take appropriate safeguards, such as entering into a data processing agreement with such cloud vendor, to ensure an adequate level of protection of your personal information.
9. Transmission of User Data for Use of External Services
We may use services provided by external companies ("External Services") in the Service, and we may transmit information about the users of the Service that is necessary for the use of such External Services, while respecting the protection of their privacy. The transmitted information will be managed and used in accordance with the privacy policy, etc., of the entity providing the external service to which it is transmitted.
1. information to be transmitted by the Service
The Service transmits the following user information.
1. Information about what you viewed (e.g., category classification, product name, etc.)
2. Browsing history (date, time, URL, URL of the link source, etc.)
3. Location information (e.g., IP address) of the viewed device
4. Information that identifies the person or device that viewed it (user ID, browser identifier, device identifier, etc.)
5. Information on externally transmitted programs (e.g., tags)
2. purpose of use of information transmitted through the Service
This service transmits user information for the following purposes. For details on the purpose of use at the destination, please refer to the privacy policy, etc. of the destination from "3.
1. To collect information on the history of activities on the Service and analyze trends
2. To post and distribute our advertisements
3. To distribute advertisements and analyze their effectiveness
4. To make payment
5. To provide shipping agent services
3. list of external transmissions
The following are the external services to which user information is transmitted in this service. For those services that mention opt-out, you can click on the link and follow the instructions to stop the transmission of information or its use by the destination service.
(Survey date) June 1, 2023
(Survey target) "Otsukai" WEB and APP
4. contact information
Please contact Otsukai Support listed at the end of this document if you have any questions or comments regarding the handling of information transmitted externally or any other questions or comments about it.
5. revision history
Periodic surveys of external transmissions will be conducted on this service approximately once every six months, and will be reviewed and revised when major changes are made in this service or in external services.
June 15, 2023 Establishment
Contact us
10. Updating the Privacy Policy
We may update this Privacy Policy from time to time as necessary. By using the Service after the Privacy Policy has been updated, you will be deemed to have agreed to the updated Privacy Policy, so please review the updated Privacy Policy carefully.
July 10, 2023 Revised
October 1, 2024 Revised